Onkyo TX SR507 User Manual download pdf (Page 94)

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Troubleshooting—Continued

• Check the “2-2. Sp Config (Speaker Configuration)”

(page 66 or 68).

• On the TX-SR507, while Powered Zone 2 is being

used, nothing is output by these speakers (page 81).

The surround back speakers produce no sound

• Depending on the current listening mode, no sound

may be produced by the surround back speakers. Try

another listening mode (page 59).

• Not much sound may be produced by the surround

back speakers with some sources.

• Check the “2-2. Sp Config (Speaker Configuration)”

(page 66 or 68).

• On the TX-SR507, while Powered Zone 2 is being

used, playback in the main room is reduced to 2.1-

channels and the center, surround speakers produce no

sound (page 80).

• On the TX-SR577, while Powered Zone 2 is being

used, playback in the main room is reduced to 5.1-

channels and the surround back speakers produce no

sound (page 80).

The subwoofer produces no sound

• If the source material contains no audio in the LFE

channel, the subwoofer produces no sound.

• Check the “2-2. Sp Config (Speaker Configuration)”

(page 66 or 68).

The Zone 2 speakers produce no sound

• The Zone 2 speakers only output sources that are

connected to an analog input. Check to see if the

source component is connected to an analog input.

• On the TX-SR577, “Powered Zone 2” cannot be used

if “Sp Type” is set to “Bi-Amp” (page 40).

There’s no sound with a certain signal format

• Check the digital audio output setting on the source

component. On some game consoles, such as those

that can play DVDs, the default setting is off.

• With some DVD-Video discs, you need to select an

audio format from a menu or with the [AUDIO] button

on your DVD player’s remote controller.

Can’t get 6.1- or 7.1-channel playback

• On the TX-SR507, while Powered Zone 2 is being

used, playback in the main room is reduced to 2.1-

channels and the center, surround speakers produce no

sound (page 80).

• On the TX-SR577, while Powered Zone 2 is being

used, playback in the main room is reduced to 5.1-

channels and the surround back speakers produce no

sound (page 80).

Can’t select the Pure Audio listening mode

• The Pure Audio listening mode cannot be selected

while Zone 2 is on.

• The Pure Audio listening mode is not available on the

North American / Taiwan models.

The volume cannot be set to 79

• Check to see if a maximum volume has been set

(page 75).

• If the volume level of each individual speaker has been

adjusted to high positive values (page 69), then the

maximum master volume possible may be reduced.

Note that the individual speaker volume levels are set

automatically after the Audyssey 2EQ™ Room Cor-

rection and Speaker Setup function has been com-

pleted (page 37).

• After the Audyssey 2EQ™ Room Correction and

Speaker Setup function has been run, or the volume

level of each individual speaker has been adjusted

(pages 37 and 69), the maximum volume may be

reduced.

• When the levels of each speaker have been adjusted

(page 69), the maximum possible volume may be

reduced.

Noise can be heard

• Using cable ties to bundle audio cables with power

cords, speaker cables, and so on can degrade audio

performance, so don’t use them.

• An audio cable may be picking up interference. Try

repositioning your cables.

The Late Night function doesn’t work

• Make sure that the source is Dolby Digital (page 78).

About DTS signals

• When playing DTS program material, using the pause,

fast forward, or fast reverse function on your player may

produce a short audible noise. This is not a malfunction.

• When DTS program material ends and the DTS

bitstream stops, the AV receiver remains in DTS

listening mode and the DTS indicator remains on. This

is to prevent noise when you use the pause, fast

forward, or fast reverse function on your player. If you

switch your player from DTS to PCM, as the AV

receiver does not switch formats immediately, you may

not hear anything, in which case you should stop your

player for about 3 seconds, and then resume playback.

• With some CD players, you won’t be able to playback

DTS material properly even though your player is

connected to a digital input on the AV receiver. This is

usually because the DTS bitstream has been processed

(e.g., output level, sampling rate, or frequency

response changed) and the AV receiver doesn’t

recognize it as a genuine DTS signal. In such cases,

you may hear noise.

The beginning of audio received by an HDMI IN

can’t be heard

• Since it takes longer to identify the format of an

HDMI signal than it does for other digital audio

signals, sound may not be output immediately.

There’s no picture

• Make sure that all video connecting plugs are pushed

in all the way (page 22).

• Make sure that each video component is properly

connected.

• On your TV, make sure that the video input to which

the AV receiver is connected is selected.

• While the Pure Audio listening mode is selected, the

video circuitry is turned off and only the HDMI OUT

outputs video signals.

Video

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