ONKYO TX-SR444 Specifications download pdf (Page 55)

Troubleshooting

En-35

Listening Mode

● When listening to Dolby Digital and/or DTS sound,

digital connection is necessary.

● Check the digital audio output setting on the connected

component. On some game consoles, such as those

that support DVD, the default setting is off.

● After pressing RECEIVER on the remote controller,

repeatedly press DISPLAY to switch the display on the

main unit. You can see the input format.

Check the following if the above does not fix the problem:

¼ Cannot select a desired listening mode

● Depending on the connecting status of the speaker,

some listening modes may not be selected. Check the

details in "Selectable Listening Modes" section.

¼ There is no sound with Dolby Atmos

● Back speakers or height speakers need to be

installed. After connecting the speakers, check that

the connection settings in "Configuration" - "Speaker

Channels" are made correctly.

● Dolby Atmos signals need to be input for Dolby Atmos

playback to be possible.

Video

● Confirm that the connection between the output jack on

the device and the input jack on this unit is correct.

● Make sure that none of the connecting cables are bent,

twisted, or damaged.

● Make sure the switching of input screens is proper at the

monitor side such as a TV.

Check the following if the above does not fix the problem:

¼ There is no picture from a source connected to an

HDMI input terminal

● Change the input selector on this unit to the position of

the terminal to which the player is connected.

● Check if "Resolution Error" is displayed on the main

unit display when video input via HDMI input jack is not

displayed. In this case, the TV does not support the

resolution of the video input from the player. Change the

setting on the player.

● Reliable operation with an HDMI-to-DVI adapter is not

guaranteed. In addition, video signals from a PC are not

supported.

● Turn the Deep Color function off. To turn off the Deep

Color function, simultaneously press the STRM BOX

and ON/STANDBY buttons on the main unit. While

holding down STRM BOX, press ON/STANDBY

repeatedly until "Deep Color:Off" appears on the display.

To reactivate the Deep Color function, repeat the above

described step until "Deep Color:On" appears on the

display.

¼ Images flicker

● It is possible that the resolution of the player is not

compatible with the TV's resolution. If you have

connected the player to this unit with an HDMI cable, try

changing the output resolution on the player. There also

may be an improvement if you change the screen mode

on the TV.

Linked operation

¼ There is no linked operation with CEC compliant

devices, such as a TV

● Set the HDMI CEC (RIHD) setting of the unit to "On".

After pressing RECEIVER on the remote controller,

press the SETUP button, select "5. Hardware" - "HDMI"

- "HDMI CEC (RIHD)" and turn it on.

● It is also necessary to set HDMI linking on the CEC

compliant device. Check the instruction manual.

¼ The RI functions do not work

● To use RI, you must make an RI connection and an

analog audio connection (RCA) between the component

and AV receiver.

Tuner

¼ Reception is noisy, FM stereo reception is noisy, or

the "FM STEREO" indicator does not stay lit

● Re-check the antenna connection.

● Relocate your antenna.

● Move the unit away from your TV or PC.

● Passing cars and airplanes can cause interference.

● Concrete walls weaken radio signals.

● Listen to the station in mono.

● When listening to an AM station, operating the remote

controller may cause noise.

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ONKYO TX-SR444 Specifications Page 55

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